Right of withdrawal

Cancellation policy and cancellation form for consumers

"Consumer" within the meaning of this cancellation policy is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.

To exercise your right of withdrawal, you must inform us (De Angelis Consulting & Commerce, owner Lasse De Angelis, Hafenweg 26A, 48155 Münster, email address: service@petportraet.de, telephone number: 015738188959) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal

  • The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

At

De Angelis Consulting & Commerce, owner Lasse De Angelis, Hafenweg 26A, 48155 Münster, email address: service@petportraet.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the

Purchase of the following goods (*)/provision of the following service (*)

______________________________________________________

______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________

Name of consumer(s)

_______________________________________________________

Address of the consumer(s)

_______________________________________________________

Signature of the consumer(s) (only if notification is on paper)

_________________________

Date

(*) Delete as appropriate

Associated/Funded Contracts

If you finance this contract with a loan and later revoke it, you are no longer bound to the loan agreement, provided that both contracts form an economic unit. This is particularly the case if we are also your lender or if your lender uses our cooperation to finance it. If we have already received the loan when the revocation takes effect, your lender will assume our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives).

If you want to avoid a contractual obligation as far as possible, make use of your right of withdrawal and also revoke the loan agreement if you are also entitled to a right of withdrawal for this.

Acceptance of revocation at your own discretion

For goods that are not prefabricated and whose production is based on an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer, cancellation is excluded. However, since the satisfaction of our customers is of great importance to us, we agree to a cancellation voluntarily and in writing in special cases. In such a case, the consumer receives a new product. Reimbursement of the purchase price is excluded. The consumer bears the return costs.

Information on returning goods

  • The following modalities mentioned in this section are not a prerequisite for the effective exercise of the right of withdrawal.
  • Please avoid damaging or contaminating the goods.
  • If possible, please send the goods back to us in their original packaging and outer packaging with all accessories and all packaging components. If you no longer have the original packaging or the outer packaging, you should use other suitable packaging to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by inadequate packaging.

Created with Datenschutz-Generator.de by Dr. Thomas Schwenke